Our complimentary Digital Customer Value Agreement (Digital CVA) is a standard inclusion with all new machine purchases, valid for 48 months from the date of machine purchase. The Digital CVA is Terra’s standard digital support package which includes:
Application support and training
Alerts available for 'service due' notifications
Data-driven insights into the health and utilisation of your machine
Tools to organise the delivery of genuine Cat parts quickly and easily
Streamlined access to book expert technicians to perform your servicing needs
Maintenance of the supplied telematics device to ensure connectivity and data access
