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Services

Warranty, Finance and Equipment Protection Plans

You buy the best in heavy equipment and machinery because you can rely on it to get the job done. Caterpillar secures your investment with a standard warranty that provides hassle-free operation. Backed by Cat Financial, Equipment Protection Plans (EPP) can extend your factory warranty, ensuring that your investment is safeguarded beyond the standard period.
Equipment Protection Plans

EXTENDED PROTECTION FOR MACHINES

Even the best-built machines eventually need repairs, which always seem to happen at the worst time — right in the middle of a big job or when cash is tight. Equipment Protection Plans (EPP) are available for new, used or rebuilt machines:

  • Provide coverage beyond standard machine warranty for parts and labor, and protects you from unplanned repair costs from covered defects in Cat material and manufacturer workmanship

  • Offer multiple coverage options to fit your needs and budget

  • Include genuine Cat parts and service performed by trained Terra technicians

  • Includes mileage, a Terra technician will travel to your machine anywhere in New Zealand*

* Terms and conditions apply (refer to your warranty certificate).

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Extended Service Coverage

EXTENDED PROTECTION FOR GENSETS AND ENGINES

With Extended Service Coverage (ESC), you get service coverage that’s just as durable and long-lasting as your Cat engines and generator sets:

  • Protect your investment with coverage for parts and labour expenses on covered components (less any applicable deductible)

  • Choose from multiple coverage levels and deductible options to fit your budget and operational needs

  • Help prevent unexpected costs by locking in parts and labour repair costs upfront. Trust that repairs are done right the first time with factory-trained technicians using genuine Cat parts

  • Get back up and running fast with covered repairs from Terra

  • Return your engine or generator set to its operating specifications before failure, meeting all requirements for safe use and environmental compliance

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Services

Cat Financial

Whether you are looking to finance one piece of equipment or a fleet, a power supply backed by a Cat generator or you've decided it's time to repair and rebuild for your machine's second life, Caterpillar Financial New Zealand in partnership with Terra will help you to get the most out of your investment. We offer a range of tailored solutions to meet the specific needs of your business and its cash flow and profit projections, including:

  • Flexible Finance Leases

  • Operating Leases

  • Lines of Credit

When you use Cat® equipment, whether it’s one machine or an entire fleet, you’re part of the Caterpillar family. Need a machine fast to take on a new job? We’ll make it happen. In a tough spot financially? We’ll help you through it. Cat Financial offers the best financing and insurance solutions for your Cat equipment.

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Warranty Coverage Types

Timelapse VideoCat D6R Dozer Major Overhaul for Gill ConstructionInvolving over 1000 labour hours, our team at Terra Cat Nelson completed this overhaul for Gill Construction Co Ltd in 13 weeks. The overhaul was just 52% of the cost of a new machine, with 0% finance through Cat Finance, and includes a complimentary 4000 hrs/24 month EPP warranty.
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